Effective date: November 16th, 2019
The Information We Collect
We collect and maintain detailed information about you whenever you register an account on our website, respond to communication from us, request a quote, or any other time we need such information. When you place an order or ask for a quote, we may ask you for one or more of the following items: email address, snail mail address, credit card information, phone number, or any other item germane to our business relationship. Should you wish to do you, you may visit our website anonymously. Our website includes cookies for information gathering. Please refer to the section below regarding cookies. The software collects information about your IP address, computer, computer operating system, and other data of the same sort. We keep this information to streamline your experience with us and to make problem-solving and troubleshooting faster and less problematic.
What Do We Do With That Information?
We personalize your experience on the website by tailoring the content to match your preferences. Whether you respond to a survey, purchase something, ask for marketing information, or even just register for an account, we strive to deliver content in which you are interested. By having the information at hand, we process transactions quickly and accurately and can respond in a timely manner to your questions and complaints.
What Kind of Security Do You Have?
We maintain multilevel security to protect your personal information. Only a select few people in our company have access to that information. All of your information is treated as confidential. Therefore, we share it with no one. Our server is secure, and we encrypt any information we transmit via Secure Socket Layer to you.
Your Information and Outside Parties
Unless you give us permission, we never give outside parties your personal information. That means we don’t sell it, trade it, give it, or otherwise let it out of sight. Our business, however, is not considered an “outside party.” We do, however, share nonidentifying information for marketing, advertising, or other similar processes. This includes parties that help with our website, providing you service, or conducting our business. In cases where we are compelled to do so by law, we will share your personal information in accordance with any applicable laws. This also applies when your safety or the safety of others necessitates the release of your information.
Deleting or Modifying Your Information
If we change our policy, we will, as stated, post those changes on this webpage. Policy changes will only affect collected data after the change. All previously collected data will be governed by the policy in place prior to the change. We will always notify you of any changes well before the effective date of the change. It is essential that you review this policy often so that you can keep abreast of the changes and avoid surprises.
Questions and Feedback
Comments, questions, and concerns are always welcome. We use those communications to better both your experience and our own internal processes. Remember, though, that this policy governs information gathered through our website and not information gathered elsewhere.